Getting your order ready
The order is immediately dealt with if you send a payment using Paypal.
All the cards you order through the website are in stock. If an item was missing, we would contact you as quickly as possible to suggest an exchange.
Packaging
Cards are sent in a strong rigid cardboard packing so you get them in perfect condition.
Delivery time and postage
You will have to pay 3.90 € for any order under 20 € and 2.90 € for any order over 20 € and it won't vary no matter which country available your cards are being sent to. It includes the cost of shipping the parcels and the packaging cost.
Return
If you don't like the cards, you may return them for a full refund within 15 days of delivery. You will have to pay the return shipping costs. Make sure you use a rigid packaging equivalent. Any damaged card, even slighly, won't be refunded.
Don't forget to mention your name, address, phone number and the order number which allows us to find you more easily.
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Countries
Items from Joe Biscotte can be shipped to several countries around the world. Her's the list of countries where this is possible. We will regularly add new countries according to new customers' needs. Don't hesitate to contact us if you can't find your country in thist list.
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Denmark
- Finland
- France
- French Polynesia
- Germany
- Guadeloupe
- Guatemala
- Ireland
- Israel
- Italy
- Japan
- Luxembourg
- Martinique
- Monaco
- Norway
- Nouvelle-Calédonie
- Netherlands
- Portugal
- Reunion (overseas department of France)
- Saint-Martin (French West Indies)
- Spain
- Sweden
- Switzerland
- United Kingdom
- USA
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